Terms and Conditions

The Life Coach Disclaimer Terms and Conditions have been outlined below which defines the relationship between the Life Coach and Client.
Please read the following carefully. If you have, any questions or queries please email me at info@priscillalifecoaching.com

LIFE COACH DISCLAIMER

I understand and agree that I am fully responsible for my well-being during my Life Coaching sessions, and subsequently, including my life choices and decisions.
The Life Coaching skills provided is not a substitute for professional Mental Health Care or a Medical Professional.
All the comments and ideas offered by the Life Coach are based solely on aiding me in achieving and defining my goals. I will work closely with you to create a strategic plan of action so you can achieve your goals without feeling overwhelmed or stuck. You will receive the tools, techniques, accountability and tracking needed to break through your challenges and consistently achieve your goals, also to acknowledge that the results are not always guaranteed.
The Life Coach will protect all information as confidential unless stated otherwise in writing. The use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, or any other form of communication.

LIFE COACH DESCRIPTION

Life Coaching is a partnership between the Client and the Life Coach, where we will confidently work together in designing a richly rewarding life without the fear of wasting your potential or living with regret, which enables you to maximize personal and professional potential.
Life Coaching is a systematic conversation that aims to help you to gain clarity and insights into your life, which is purely on the agenda of your choice. Life Coaching helps you to discover the right way to progress in asking questions, which helps you to find the right answers and take immediate action.
The Life Coach is supportive and non-judgmental, which leads to the understanding that you are responsible for creating your own outcomes and results.

CLIENT’S RESPONSIBILITIES

The Client is responsible for implementing and creating his/her physical, mental and emotional wellbeing decisions, actions, choices and results. The Client agrees that the Life Coach will not be liable for any actions or inaction for direct or indirect results of any services provided by the Life Coach.
The Client agrees to communicate truthfully and be open to feedback and assistance where needed and create the time and energy to participate 100% in the sessions.

LIFE COACH SERVICES

The schedule between the Life Coach and Client can be booked up to 3 months in advance. The Life Coach will recommend the type of coaching sessions based on an assessment of the client’s decisions. The plans are not binding which can always be amended throughout the sessions by mutual agreement.
The Life Coach will be available to scheduled meetings by email at info@priscillalifecoaching.com, the Life Coach will also be available for additional time per the Client’s request for emergencies.
The Life Coach may agree to provide additional sessions after completion of the original agreed sessions. These terms and conditions will apply to any additional sessions, and the original fee will remain the same unless the Life Coach notifies the Client in writing by email of a change of fee or terms and conditions.
If the Client is unhappy with any of the terms and conditions they can contact the Life Coach by email at info@priscillalifecoaching.com to see if any of the concerns or issues can be resolved before their first meeting session. Participating in the first Life Coaching session constitutes acceptance of these terms and conditions.

LIFE COACH SCHEDULES AND FEES

Before your first session begins, the amount will be agreed by the Life Coach and Client, once confirmed the Life Coach will email the agreed fees, this will either be for a number of sessions or a session-to-session basis.
The date for the first Life Coaching Session to take place will be acknowledged as the start date for this service.
In return for the fees payable by the Client or a third party (on the Clients behalf,) the Life Coach agrees to provide the services described in this agreement in accordance with the terms and conditions. If the third party pays on behalf of the Client, the third party will be acting as the agent.

LIFE COACH MEETINGS

The Life Coach meetings are scheduled at the agreed time and location. The client will initiate all scheduled calls and will call the Life Coach at the following number for all scheduled phone meetings +44 (0) 750 881 7865 on Zoom Priscilla Vadivelloo. If the Life Coach has a different number for the scheduled time, the Client will be notified prior to the scheduled appointment time.
The Client may contact the Life Coach by email info@priscillalifecoaching.com between sessions to seek advice regarding anything arising from the sessions or for administrative purposes.
e.g. if the Client needs to rearrange a session or to make a payment) The Life Coach will always advise a Client in advance if an additional charge will incur with regards to a session, this will be agreed between Life Coach and Client.

LIFE COACH EXERCISES

In order to achieve a better result, the Life Coach may assign some homework in between sessions, you are not obligated to complete these tasks, but not doing so may slow the Client’s progress in gaining or improving the quality of life he or she requests.

CONFIDENTIALITY BETWEEN LIFE COACH & CLIENT

The Life Coach will not disclose any information pertaining to the Client without the Client’s written consent, all information documented or verbal which the Life Coach and Client shares are confidential.
The topics may anonymously be shared with other coaching professionals for further Life Coaching professional development.
Confidential information does not include information that:
● Was in the Coach’s possession prior to its being furnished by the Client
● Is generally known to the public or in the Client’s industry;
● Is obtained by the Coach from a third party, without breach of any obligation to the Client

LIFE COACH CANCELLATION AND LATENESS PROCEDURES

If the Client is unable to attend, the Client must notify the Life Coach 48 hours prior to the session in not doing so; the Client will be billed for the missed session. If the Client does not turn up or hasn’t rescheduled the next session, the Life Coach will wait 15 mins, and then it will be noted as absent and again the Client will be billed for the session.

LIFE COACH PAYMENT TERMS

All fees can be paid by bank transfers, where receipts are requested by the Client they will be sent by email. All fees are payable in advance of the session. If the Life Coach has not received the payment, the Life Coach is not obliged to provide the session. When a Client pays for several sessions, these sessions must take place within 6 months or their fee will be forfeited.

LIFE COACH REFUND POLICY

Cancellations within 48 hours on single sessions/or package sessions are subject to full payment at my discretion and this includes the first session. The first session cancellation will be charged at the prevailing hourly rate (single session rate)

LIFE COACH TERMINATION TERMS

The Client or the Life Coach may terminate this agreement at any time with 2 weeks’ notice period by email at info@priscillalifecoaching.com

LIFE COACH VARIATION OF TERMS AND CONDITIONS

The Life Coach may change these terms and conditions including the per-session fee, by giving the client one week’s notice by email of the changes. If subsequently you no longer wish to proceed with the sessions, you may withdraw from the sessions immediately by giving notice by email and then you will be entitled to a full refund of any fees paid in advance for the sessions not yet provided.

 

 

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